Q. What is DISCTEC?
A. Disk Technologies Inc., d.b.a.
DISCTEC, is a leading developer and
marketer of ultra small, high-capacity
removable hard drives. The company also produces a family of parallel port peripherals. All DISCTEC products support the Enhanced Parallel Port (EPP) standard.
Q. Where is DISCTEC located?
A. Our headquarters are in Winter
Park, Florida, where the company was
founded in 1990 by C. Allen Amos,
current President and C.E.O.
Q. How long is the warranty period on my DISCTEC product?
A. All products are warranted
against defects in workmanship for one
full year from the date of purchase,
to the original purchaser.
Q. Who do I call for Service?
A. DISCTEC Technical Service is
available free of charge daily 8:00am
to 6:00pm EST. at (407) 671-5500.
Q. How do I order DISCTEC products.
A. Call our sales department for
information on product pricing,
availability, and distributors in your
area at (407) 671-5500, or you may:
Q. I have a Dell Latitude XPi laptop. How do I get my RoadRunner to function on it?
A. On the XPi you
need to add a software switch to allow
the XPi to "see" your unit.
Edit the C:\WINDOWS\SYSTEM.INI and find the [APPBIO] section and find the line " Nationalmb=0 "
and edit that line to read "
Nationalmb=1 ". Save, exit and
re-boot. This switch is also supported
in DOS under the CONFIG.SYS line,
APPBIO.SYS /0 /MB. See the readme
files on your installation floppy for
more details.
